Privacy policy.

Last Updated: 03/09/2024

Bubo Film Lab is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bubofilmlab.com, in compliance with the General Data Protection Regulation (GDPR) and other applicable Belgian laws. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Data: We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and postal address, when you place an order, sign up for our newsletter, or contact us through our website.

  • Automatically Collected Data: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site. This data helps us improve our website and services.

2. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill the orders you place and provide the services you request.

  • Legitimate Interests: To improve our services, manage customer relationships, and communicate with you about relevant products and services.

  • Consent: Where you have opted in to receive marketing communications.

  • Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.

  • To provide customer support and respond to your inquiries.

  • To send you marketing communications, if you have opted in.

  • To improve our website, products, and services.

  • To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services to you. These third parties are required to maintain the confidentiality of your information and comply with GDPR.

5. International Data Transfers

As a business based in Belgium, your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses or other legal mechanisms.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable.

8. Your Data Protection Rights

As a resident of the European Union, you have the following rights under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You can ask us to limit the processing of your data.

  • Right to Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.

  • Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@milandegraeve.com. We will respond to your request in accordance with GDPR requirements.

9. Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the website after any changes signifies your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bubo Film Lab

Jules Valckenaerestraat 19
8600 Diksmuide

hello@milandegraeve.com

+32491403871

If you believe that we are processing your personal data unlawfully, you have the right to lodge a complaint with a supervisory authority, such as the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).